Welcome to the MetroTex MLS Support section. Our Mission is to provide superior service through our support staff as well as providing a wealth of information about the various MLS programs we support. If you need help with any MLS issue, please call our MLS Department at 214-540-2755 or email MLS Support.
ONLINE TRAINING AND SUPPORT
Watch a full spectrum of training videos on the new Matrix MLS system (view the manual)
Matrix Listing Input (step by step guide)
Your existing listing input forms may still be used. These are temporary forms to be used until NTREIS develops forms to match the order of fields as closely as possible to the online entry fields. All forms subject to change
Related: Extending an expired listing
Matrix MLS Documentation
AFTER-HOURS / ADDITIONAL SUPPORT
zipForm Plus Basics, an on-demand training video
zipForm Plus Introduction (PDF)
zipForm Plus Quickstart Guide (PDF)
zipForm Plus Basics Training Guide (PDF)
zipForm Plus User Guide
ZipForm / Digital Ink
MLS STATUS DEFINITIONS
When does a listing shift from Active to Active Contingent to Pending? Click here to get the official MLS Status Definitions.
MLS Training classes are free to MetroTex MLS members — click here to see the current calendar of MLS Classes near you!
GotoAssist (access here)
ListHub Syndication Information & Support
CSS Support 817-858-0055
Announce My Listing
888-823-0919 x 2